Question 1

How easy is it to switch accountants, and why should I consider changing?

Accepted Answer

Switching accountants is straightforward. If your current accountant provides excellent service at a fair fee, you may not need to change. However, if you seek the proactive service we offer, switching to us is easy. It requires just one letter from you, and we handle the rest. Your current accountant typically cannot charge for providing the necessary handover information.

Question 2

Are your fees expensive given the range of services you offer?

Accepted Answer

No, our fees are not expensive. While we may not always be the cheapest, we offer excellent value for the services we provide. We always agree on fee arrangements in advance, so you know exactly what to expect.

Question 3

I've just had my accounts done and don't need an accountant until next year, so is there any need to contact you now?

Accepted Answer

We can't over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.

Question 4

Do you offer initial consultations at our business location?

Accepted Answer

Yes, we offer initial consultations at your business location. Seeing your business and records firsthand helps us understand your needs better. Alternatively, you are welcome to visit us.

Question 5

How quickly can you arrange a visit to our business?

Accepted Answer

Let us know your availability, and we'll do our best to accommodate. If you need an urgent meeting, we can arrange to see you very quickly.

Question 6

Is your quote guaranteed for more than one year?

Accepted Answer

We're not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you.

Question 7

How can I be sure you will deliver the extensive services you offer?

Accepted Answer

We pride ourselves on delivering what we promise. Our clients are accustomed to our high level of service, and you are welcome to speak with them to hear about their experiences.

Frequently Asked Questions